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Return Policy

Last Updated: 27/11/2023

Thank you for shopping at DigitalStoreBuzz. We strive to provide high-quality digital products and services, and we want you to be satisfied with your purchase. If you have any concerns about your order, please review our return policy below.

1. Eligibility for Returns:

1.1 Digital Products:

  • Due to the nature of digital products (including health products, antivirus software, and website creation services), all sales are final.
  • We do not offer returns, refunds, or exchanges for digital products unless there is a technical issue preventing you from accessing or using the product.

1.2 Website Creation Services:

  • For website creation services, refunds are not applicable once the design process has commenced.
  • If there are issues with the delivered website that are attributable to our service, we will work to resolve the concerns promptly.

2. Refund Process:

2.1 Digital Products:

  • If you encounter technical issues preventing you from accessing or using a digital product, please contact our customer support at support@digitalstorebuzz.us within 2 days of purchase.
  • Our support team will investigate the issue, and if a technical fault is confirmed, we will initiate a refund or provide assistance in resolving the problem.

2.2 Website Creation Services:

  • Refunds for website creation services are considered on a case-by-case basis.
  • If you encounter issues with the delivered website, please contact our customer support within [X] days of delivery, providing details of the concerns.
  • Our team will review the concerns and work towards an amicable resolution.

3. Contact Information:

For all return-related inquiries, please contact our customer support team:

4. Exceptional Circumstances:

In exceptional circumstances where a refund is deemed appropriate by DigitalStoreBuzz, the refund will be processed using the original payment method. Refunds may take 2 business days to reflect in your account.

5. Changes to the Return Policy:

DigitalStoreBuzz reserves the right to modify or replace this Return Policy at any time. Changes will be effective immediately upon posting to the website.